Terms of service

Effective Date: 22/07/2025

Contact Email: hello@exovitahealth.com.au

Business Name: ExoVita Health

ABN: 83 385 905 247

Business Address: 109 Dolomite Rise, Wallan VIC 3756, Australia

1. Overview

Welcome to ExoVita Health. These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively, the “Services”) offered via https://exovitahealth.com.au. By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

ExoVita Health is powered by Shopify, which provides the e-commerce platform we use to sell our products to you. All transactions are between you and ExoVita Health.

2. Eligibility & Account Information

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have consent from a parent or guardian. You agree to provide accurate and complete information for all transactions and are responsible for maintaining the confidentiality of your account details.

3. Products & Descriptions

We aim to present our products as accurately as possible, but actual colours, textures, or packaging may vary based on your screen or device settings. We reserve the right to modify or discontinue products at any time, limit quantities, or reject orders at our sole discretion.

4. Orders

Your order is an offer to purchase. We reserve the right to accept or reject any order. An order is confirmed only once we issue an acceptance and payment is successfully processed. We may cancel or modify orders and will attempt to notify you using the contact details you provided.

All purchases are subject to our Refund Policy.

5. Pricing, Taxes & Billing

Prices are shown in AUD unless otherwise stated and do not include applicable taxes, shipping, or customs duties unless explicitly noted. We reserve the right to adjust prices at any time. You agree to provide current, complete billing and contact information and authorise us to charge the full order amount, including applicable taxes and shipping fees.

6. Shipping & Delivery

Shipping times are estimates only. We are not responsible for delays caused by couriers, customs, or unforeseen circumstances. Risk of loss passes to you upon handover to the delivery provider.

7. Returns & Refunds

We accept returns on eligible items within 14 days of delivery in accordance with our Refund Policy. Return postage is the responsibility of the customer unless the item is faulty or incorrect.

8. Intellectual Property

All content on our website — including text, images, logos, and trademarks — is the property of ExoVita Health or its licensors. You may not use, reproduce, distribute, or exploit our content without written permission.

9. Third-Party Tools & Links

We may offer access to third-party tools or link to third-party websites. These are provided “as is,” without warranties. We are not responsible for any third-party content, accuracy, or transactions. Use them at your own risk and review their terms separately.

10. Relationship with Shopify

ExoVita Health is hosted on the Shopify platform. Shopify provides e-commerce tools but is not involved in your transactions with us. Shopify does not process or warrant orders or handle customer service inquiries related to your purchase.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our Services, you consent to our data collection practices and to the transmission of your data to third parties, including Shopify, for the purpose of fulfilling your order.

12. Feedback

Any feedback, reviews, or suggestions submitted to us may be used for commercial or promotional purposes. By submitting feedback, you grant us a royalty-free, worldwide license to use and reproduce it.

13. Errors & Inaccuracies

We may occasionally publish incorrect information. We reserve the right to correct pricing errors, modify content, or cancel orders affected by inaccuracies, even after an order has been placed.

14. Prohibited Uses

You agree not to use our Services:

For any unlawful purpose
To infringe on intellectual property rights
To harass, defame, abuse, or harm others
To upload viruses, spam, or interfere with site functionality

Violation may result in suspension or termination of your account.

15. Termination

We may terminate your access to the Services at any time without notice. You remain responsible for any outstanding charges incurred before termination.

16. Disclaimer

All Services and products are provided “as is” without warranties, express or implied. We do not guarantee that your use of the Services will be uninterrupted or error-free. To the extent permitted by law, ExoVita Health disclaims all liability for damages arising from the use of our website or products.

17. Limitation of Liability

To the maximum extent permitted by law, ExoVita Health shall not be liable for any indirect, incidental, or consequential damages, including loss of data or profits, arising from the use of our Services or products.

18. Indemnification

You agree to indemnify and hold ExoVita Health harmless from any claims or losses arising from your breach of these Terms or your misuse of the Services.

19. Severability

If any provision of these Terms is found unenforceable, the remainder shall remain in full force and effect.

20. Entire Agreement

These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and ExoVita Health regarding your use of the Services.

21. Governing Law

These Terms are governed by the laws of Victoria, Australia. Disputes shall be subject to the jurisdiction of the courts located in Victoria.

22. Changes to Terms

We reserve the right to modify these Terms at any time. Updated terms will be posted on this page with the revised effective date. Continued use of the Services indicates acceptance of any changes.

23. Contact Information

For questions about these Terms, please contact:

Email: hello@exovitahealth.com.au

Address: 109 Dolomite Rise, Wallan VIC 3756, Australia